myVoice is Rio Tinto’s confidential reporting programme.

We recognise that it takes courage to voice your concerns. By sharing your concerns, you give us the opportunity to act on issues that have the potential to cause harm to people or affect Rio Tinto’s reputation and success.

We treat all reports confidentially and will endeavour to make you feel safe to raise your concerns and protect you from retaliation. We treat everyone respectfully and fairly.

myVoice Procedure

The Way We Work

Data Privacy Standard

By submitting your report to myVoice, you consent to Rio Tinto processing your data, including potentially sensitive data that you provide such as medical, financial, race, or national origin information, for the legitimate interests of investigating and addressing your complaint. You have the right to withdraw this consent at any time. 

If you reside in Europe, the European Economic Area, or Serbia, Rio Tinto relies on the legitimate business interest of investigating and resolving your complaint as its legal basis for data processing. 

Your data will be collected by Convercent, which provides the myVoice reporting application and hotline, and then transferred to the Rio Tinto Business Conduct Office. The data may be further transferred (including internationally) inside of Rio and externally with investigators who shall be bound by confidentiality and data privacy provisions in their contracts. Your data will be deleted after the purpose for its collection has been accomplished. 

Under applicable local privacy legislation and Rio Tinto Data Privacy Standard (available from https://www.riotinto.com/sustainability/policies) you have data privacy rights, including the right to seek access to or rectification of records containing your personal data, to be provided with information regarding data processing, or to revoke processing consent. To exercise data privacy rights described in the Data Privacy Standard, please contact askE&C@riotinto.com.  

Rio Tinto’s Business Conduct Office is made up of a team of caring and dedicated professionals. We will listen to your concerns, and handle them promptly and in a way that is confidential, safe, respectful and fair. 

We know that feeling safe to raise issues is really important – and it’s the foundation for the success of the myVoice programme. That safety comes from trusting that we will preserve confidentiality. When you contact myVoice, you decide how much you want to share about yourself. You can choose to keep your identity fully anonymous, or to have your identity treated confidentially and only revealed if it really needs to be known as part of resolving the issue.

We are here for you. Please reach out to us – your voice is important.